1. Overview This Refund Policy outlines the terms regarding payments, cancellations, and refunds for evaluation and consulting services provided by Shyne Professional Services, LLC.
2. Evaluation & Service Fees Fees paid for initial evaluations, SAP assessments, and professional consultations cover administrative costs, scheduling, and clinician time allocation.
3. Cancellation & Rescheduling
- Appointments cancelled with at least 24 to 48 hours advance notice may be rescheduled without penalty.
- Late cancellations or no-shows may forfeit the service fee or be subject to a re-booking fee.
4. Refund Eligibility
- Before Service Initiation: Refunds requested prior to clinical intake or document review may be granted, minus administrative processing fees.
- After Service Initiation: Once an evaluation, session, or document review has commenced, fees are non-refundable.